Job Description
Contract Manager (Repairs – Operational Environment)
Location: Houghton Regis (Office Based) – This is not site based
Hours: Monday–Friday 8:00–17:00 + 1 in 4 Saturdays
We are looking to appoint a high-performing experienced Operations Contract Manager to take full ownership of a reactive repairs contract.
This is a fully office-based role with accountability for operational delivery, commercial performance, and client relationships, leading office teams and managing a dispersed frontline workforce.
What Success Looks Like
Success in this role is delivering a high-performing, well-controlled contract where KPIs, customer satisfaction, and margin are consistently achieved — supported by a structured, accountable team and strong client confidence in delivery.
The Role
You will act as the owner of the contract, responsible for ensuring service delivery is consistently achieved in line with KPI, SLA, and commercial targets, while main...
Location: Houghton Regis (Office Based) – This is not site based
Hours: Monday–Friday 8:00–17:00 + 1 in 4 Saturdays
We are looking to appoint a high-performing experienced Operations Contract Manager to take full ownership of a reactive repairs contract.
This is a fully office-based role with accountability for operational delivery, commercial performance, and client relationships, leading office teams and managing a dispersed frontline workforce.
What Success Looks Like
Success in this role is delivering a high-performing, well-controlled contract where KPIs, customer satisfaction, and margin are consistently achieved — supported by a structured, accountable team and strong client confidence in delivery.
The Role
You will act as the owner of the contract, responsible for ensuring service delivery is consistently achieved in line with KPI, SLA, and commercial targets, while main...