💼 Full-Time Position

Representante de Atención a Clientes (Importación) - CSR

🏢
UPS
📍 piedras negras, piedras negras, Mexico
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Location
piedras negras, Mexico
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Posted
May 29, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Summary

This position uses import/export regulations to classify products and determines elgibility for various regulatory programs involved in international imports and exports. This position serves as a liaison between UPS and government entities, resolving issues related to customs declarations, shipping restrictions, and tax payments.

Responsibilities
  • Substantiates classification decisions using General Rules of Interpretation (GROI), Explanatory Notes, CROSS (Customs Rulings Online Search System) and other resources.
  • Engages in Country of Origin verification projects, contacting suppliers to obtain correct Country of Origin for customers' products.
  • Manages and organizes product databases and classification information in Excel and Access.
  • Enters product classifications and substantiation into proprietary operating system.
  • Communicates proactively with customers, including educating customers on regulatory...