Job Description
Skills
IT Support Engineer (L1/L2)
Location: Chandigarh, India (On-site)
Experience: 2–5 Years
Employment Type: Full-Time
About Cogniter Technologies
Cogniter Technologies is looking for a proactive and customer-focused IT Support Engineer (L1/L2) to join our growing IT team. The ideal candidate will be responsible for providing technical support, maintaining end-user systems, and ensuring the smooth operation of IT infrastructure and services across the organization.
This role offers an excellent opportunity to work with modern technologies, enterprise systems, and a collaborative team environment while contributing to a high-quality support experience.
Key Responsibilities
Level 1 (L1) Support
Respond to user support requests through phone, email, chat, and ticketing systems within defined service levels.
Perform...