Job Description
Description
Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.
SHG operates over 81 venues in 22 countries with a commitment to delivering authentic and diverse hospitality experiences that bring people together worldwide.
We are looking for a Reservation Agent to join our team at METT Hotel & Beach Resort Marbella - Estepona (Spain).
Main Responsibilities
- Handle client and travel agency requests with a proactive sales approach, ensuring a seamless and personalized experience.
- Manage individual and group reservations, ensuring efficient and high-quality service.
- Provide accurate information regarding rates, availability, and hotel services.
- Coordinate with other departments to ensure a smooth guest journey.
- Maximize ...