Job Description
Join us as a Reservations Agent/ Seniors Reservations Agent in Hotel Indigo Singapore Katong and Holiday Inn Express Singapore Katong . You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who can:
Financial returns- Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques
- Promote the Hotel’s (and IHG generally) products and services
- Prepare and execute action plans which increase reservation sales and associated business
- Record special billing arrangements for groups and conventions
- Work along with direct manager to participate in periodic trainings and keep up to date with the latest developments
- Ensure that IHG Code of Conduct is followed at all times
- Maintain a high level of product and service knowledge about all IHG Hotels