💼 Full-Time Position

Reservations Coordinator

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Accor
📍 Cambridge, England, United Kingdom
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Location
Cambridge, United Kingdom
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Posted
June 07, 2026
⏰
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description


Company Description

At Ibis Cambridge Central Station, our mission is to create memorable moments for our guests by connecting hearts from arrival to farewell.

If you have a passion for hospitality and love making people feel welcome, we want YOU to be part of our team!


Job Description

As a Reservations Coordinator, you'll be the first point of contact for guests, ensuring a smooth booking process and delivering excellent service. You will be responsible for handling reservations and enquiries efficiently while maintaining a high standard of guest satisfaction.

Key responsibilities will include (but are not limited to):

  • Responding promptly and with professionalism to guest enquiries via phone, email, and other communication channels.
  • Guide guests in selecting the ideal room options to ensure the best experience and maximise booking potential.
  • Efficiently manage bookings, including changes and cancellatio...