Job Description
Job Description
We're looking for an enthusiastic and detail-oriented Reservations Executive to join our dynamic team in Mumbai, India. In this role, you'll be the first point of contact for our guests, managing reservations with professionalism, accuracy, and genuine care. You'll play a crucial part in creating exceptional guest experiences from the moment they reach out to us, ensuring every booking is handled with precision while maximizing our revenue potential and building lasting relationships with our clientele.
- Manage all room reservation inquiries through phone, email, and online channels in a professional and timely manner, maintaining a friendly and welcoming approach
- Process bookings, amendments, cancellations, and special requests with accuracy and meticulous attention to detail
- Maintain comprehensive knowledge of room categories, rates, packages, and hotel services to provide informed and personalized recommendations
- Build me...