💼 Full-Time Position

Reservations Ops Lead | Growth‑Focused Team Leader

🏢
Shangri-La Group
📍 kuala lumpur, kuala lumpur, Malaysia
📍
Location
kuala lumpur, Malaysia
📅
Posted
June 19, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

An international hospitality group is seeking a Customer Service Supervisor in Kuala Lumpur. The role involves leading a team to ensure high-quality reservation operations and coaching staff to meet their objectives. Ideal candidates should have over 5 years of experience in customer service or hotel reservations, strong English communication skills, and flexibility to work in a fast-paced environment. The position offers a competitive salary and benefits including paid training and medical insurance.
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