Job Description
As a Reservation Supervisor you will play a crucial role in managing our reservation department ensuring exceptional guest experiences and maximizing revenue through efficient booking processes.
- Manage and process room reservations promptly ensuring accuracy and adherence to established standards and procedures.
- Monitor room availability rates and allotments providing monthly reports on actual materialisation.
- Maintain comprehensive knowledge of all guest rooms suites hotel facilities and services including their locations rates and amenities.
- Collaborate with Sales & Credit department regarding credit status and take appropriate actions when necessary.
- Ensure effective inventory control maintain supply pars and reorder when needed within budget constraints.
- Train and communicate yield management principles and room inventory control to the reservation team.
- Manage and update all guest booking materials includ...