Job Description
We are looking for a highly organized and detail-oriented Reserve Sales and Service Officer to oversee branch operations, ensure regulatory compliance, maintain strong internal controls, and deliver excellent customer service.
Key Responsibilities
Branch Operations & Compliance
- Ensure all branch transactions are processed in accordance with bank policies, procedures, and internal controls.
- Oversee account opening, KYC/AMLA compliance, file maintenance, and issuance of banking documents and instruments.
- Monitor clearing operations and ensure timely processing of check deposits.
Cash & Vault Management
- Manage vault operations, cash-in-vault (CIV) levels, and cash transfers.
- Safeguard cash, accountable forms, ATM cards, collateral documents, and other items under branch custody.
- Maintain accurate records and perform end-of-day balancing and reconciliations.