Job Description
WPS is seeking an experienced Resident Liaison Officer (RLO) to join our team, supporting planned retrofit works programmes within social housing across Swindon, Oxfordshire, and surrounding areas. This is a key customer‑facing role, ideal for someone confident, professional, and passionate about delivering a positive resident experience during refurbishment and improvement works. As a Resident Liaison Officer, you will act as the main point of contact between residents, site teams, and internal stakeholders, ensuring clear communication and a smooth customer journey throughout planned works projects.
Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service (DBS) check at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offences. Certain roles may also be subject to additional pre‑em...