Job Description
Overview
This position is a three-month temporary residency with the potential to go full-time immediately following.
Responsibilities
- Ongoing monitoring of brand social channels and relevant online conversations to identify high‑impact engagement opportunities, including proactive identification of strategic and creative conversations and communities.
- Continuous active listening on brands currently tracking every follower interaction: comments, responses, and DMs.
- Analyze brand and cultural trends for consideration by the creative team.
- Provide insight on subject‑matter and specific subcultures.
- Go beyond basic tracking by analyzing and drawing hypotheses, including providing a daily digest of observations and recommendations.
- Use third‑party tools to manage the brand’s pages.
- Follow proper escalation systems, as needed, for fans with negative feedback.
- Seek opportunities to insert the b...