Job Description
Avenue5 is growing, and we are in search of a resident satisfaction specialist to join our dynamic team of Fivers!
About Us
We are a vibrant, third-party multifamily property management firm with locations across the United States. We are proud of our vibrant, inclusive, make-it-happen culture, where we:
+ Listen to our associates, recognize them, and give them room to grow
+ Invest in our associates to help them become the best version of themselves
+ Approach every important decision with our associates in mind
+ Celebrate our associates’ successes and encourage them to raise the bar even higher
Summary of Responsibilities:
The resident satisfaction specialist is responsible for the day-to-day management of resident concerns, online reviews, and service recovery efforts across Avenue5-managed properties. This role serves as a liaison between residents and property operations by receiving, documenting, triaging, trac...
About Us
We are a vibrant, third-party multifamily property management firm with locations across the United States. We are proud of our vibrant, inclusive, make-it-happen culture, where we:
+ Listen to our associates, recognize them, and give them room to grow
+ Invest in our associates to help them become the best version of themselves
+ Approach every important decision with our associates in mind
+ Celebrate our associates’ successes and encourage them to raise the bar even higher
Summary of Responsibilities:
The resident satisfaction specialist is responsible for the day-to-day management of resident concerns, online reviews, and service recovery efforts across Avenue5-managed properties. This role serves as a liaison between residents and property operations by receiving, documenting, triaging, trac...