Job Description
Main Responsibilities Guest Service
- Welcome and attend to guests professionally
- Ensure excellent dining experience and customer satisfaction
- Handle guest requests and feedback promptly
- Supervise junior service staff during operations
- Coordinate table assignments and service flow
- Assist in training and guiding new staff
- Explain menu items and daily specials
- Recommend wines, cocktails, and food pairings
- Ensure accurate order taking and serving standards
- Coordinate with kitchen and bar team for smooth service
- Ensure cleanliness and presentation of dining area
- Assist in opening and closing duties
- Ensure compliance with hygiene and safety standards