Job Description
About The Role
At GSF Car Parts, the role of a Retail Assistant is all encompassing for our aim to deliver excellent Customer Service. You will play a crucial part of the team; contributing towards achieving branch and individual targets through face to face sales; servicing click and collect orders and developing sound customer relationships.
Main duties include: Serve trade and retail customers for click and collect and general orders whilst maximising sales where possible.
Pick relevant parts from the warehouse to fulfil customer orders.
Assisting the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries as and when needed.
Fully satisfy customer needs in respect of any part orders, returns, or queries they may have.
Check customer returns for resale, warranty or surcharge.
Contribute to a positive team performance whilst ...