Retail Customer Service Assistant

Lyk Mobile Repair started in 2014 in Singapore, evolving from a retail phone shop to a professional repair center. It pioneered Doorstep onsite repairs, providing reliable mobile device fixes with top service and competitive pricing across three locations.

You will provide customer service by registering devices for diagnostics, assisting with enquiries, coordinating device check-ins, and delivering timely updates to customers, supporting smooth repair operations.

• Greet customers warmly to create a positive and welcoming experience


• Register customer devices accurately for diagnostic assessment to ensure proper tracking and repair processing


• Respond clearly and promptly to customer enquiries about repair services and procedures


• Coordinate device check-in procedures and communicate follow-up updates professionally to keep customers inform...