Job Description
Job Purpose
The Executive supports business plans, manages staff matters, and oversees store-level functions such as customer service, scheduling, operations, cashiering, loss prevention, maintenance and back-office work. The role includes training staff to ensure strong customer service skills. The ideal candidate is energetic, self-motivated, meticulous and able to work well with others.
Duties and Responsibilities People- Recruit, induct, manage, train and develop retail crew
- Ensure staff comply with procedures and standards
- Maintain adequate staffing levels
- Support staff development
- Address performance or shop issues in a timely manner
- Uphold Qi Jis reputation and customer-first approach
- Communicate effectively with retail operations manager and staff
- Promote customer care and manage complaints
- Grow sales and motivate staff toward t...