Retail Executive

People . To effectively recruit, induct, lead, manage, train and develop Retail crew . To ensure all retail staff to agree to procedures and standards. . To ensure the effective management of all retail staff and adequate staffing levels . To give support to staff so they have the opportunity to develop their skills in the role . To ensure that all performance issues, and other issues within the shop, are addressed in an appropriate and timely manner. . To uphold the reputation of Qiji by maintaining high personal standards and projecting a warm, appreciative and welcoming attitude towards customers, colleagues and vendors. . Strategise workforce for service excellence . To effectively communicate with retail operations manager and retail staff, cascading information as relevant. . To promote a customer care approach within the retail business, investigating complaints
Performance . To grow sales profit, and to motivate staff to achieve this same goal. . Responsible for Retail crew ...