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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Retail Operations Manager
- Maintain and promote the Mitie brand and reputation by delivering an industry-leading security service across all assigned locations.
- Maximise contract efficiency and sustainability by integrating people, systems, and technology to deliver intelligence‑led services informed by risk assessment and data analysis.
- Effectively manage a designated portfolio of retail stores, ensuring all contracted and temporary hours are covered by fully trained and competent officers, meeting client expectations.
- Contribute to the overall success of the contract by supporting the delivery of high‑quality training and continuous coaching for all security personnel.
- Optimise the performance of the Mobile Team Leader roles by ensuring all training and development initiatives are delivered to the highest standards within the area of responsibility.
- Provide full operational cover for your designated “buddy” Securi...