Job Description
Two thirds of the population wear spectacles. Half wear them every day. But the optical industry hasn’t changed in three centuries, products have become tired, and standards have become poor. Now we’re looking to change the spectacles industry for the better.
We’re looking for a brilliantly organised, detail-obsessed and commercially minded Retail Operations Manager to be the engine room behind a world class store experience. In this role you will build the systems, processes and tools that allow our store teams to do their best work , removing friction, raising standards, and making sure every store runs beautifully day in, day out. You’ll sit at the heart of the connection between stores and HQ, turning strategy into smooth, repeatable operations.
The role
- Reporting into the Head of Retail, you will own the operational backbone of our store portfolio across the UK, 18 stores in total and US, 2 stores in NYC, ensurin...