Job Description
On-site - Manila 5-10 Yrs Exp Bachelor Full-time
Position Overview
We are looking for a results-driven Retail Operations Manager to oversee daily store operations and support overall business performance. This role focuses on team leadership, operational efficiency, and delivering a consistent and high-quality customer experience across stores.
Responsibilities
- Oversee daily store operations and ensure excellent customer service standards
- Manage store opening and closing procedures
- Conduct regular store visits, team meetings, and training sessions
- Prepare and manage staff schedules to ensure adequate coverage
- Lead, coach, and support sales associates, including performance evaluations
- Monitor team performance, support development, and build succession plans
- Analyze sales reports, market trends, and operational data for decision-making
- Set and track sales targets; implem...