💼 Full-Time Position

Retail Operations Manager (Sales and Manpower)

🏢
MR DIY International
📍 seri kembangan, selangor, Malaysia
📍
Location
seri kembangan, Malaysia
📅
Posted
June 30, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Key Responsibilities

  • Store PIC Updates: Ensure all store PIC (Person-in-Charge) records are accurate and regularly updated. Coordinate with HR and Operations to maintain up-to-date reporting structures.
  • Over-Hiring Control: Monitor and flag over-hiring instances across stores. Implement corrective actions and coordinate with Area Managers and HR for follow-up.
  • Headcount Optimization: Review manpower allocations store-by-store to ensure alignment with business needs. Recommend headcount changes based on store size, sales, and operational demands.
  • Sales & Manpower Analysis: Analyse store sales performance, salary ratios, and staff turnover trends. Study staff turnover patterns and identify root causes for improvement.
  • Sales Drop Investigations: Conduct audits and deep-dives on stores experiencing significant sales declines. Coordinate with relevant departments to identify and resolve underlying issues.
  • Target & Sched...