Job Description
Responsibilities for retail operations manager
- Collaborate with the retail management team and appropriate stakeholders to implement new processes/procedures and monitor banking center operational activities through reporting
- Assess and align procedures and streamline workflow that impact operational process
- Challenge existing processes to drive the best possible operational results and outcomes
- Troubleshoot and resolve problems as they arise, ensuring smooth running of stores
- Work closely with colleagues in stores, Merchandising, Marketing, IT, Finance, VM
- Manage our Academy Stores programme to drive best practice and operational training
- Manage store communications processes and tools
- Maintain an up-to-date database of all stores including their equipment
- Act as the final version of the truth for any store related enquiries of information requests
- Collate market intelligence on ...