Job Description
JOB SUMMARY: Responsible for providing excellent customer service and representing McFarlane True Value in adherence to all company policies and standards in both retail store and rental area.
DUTIES & RESPONSIBILITIES: Ensure each customer receives outstanding customer service by providing a customer friendly environment; greet and acknowledge customers, maintain solid product knowledge and outstanding standards; effectively and efficiently handle customer rentals; ensure rental items are in clean and operational condition; responsible for delivering and receiving of rental items.
Maintain awareness of product information, merchandise promotions and advertisements; assist in floor moves, merchandising and display maintenance.
Answer customer questions concerning location, price and use of merchandise; communicate customer requests to management, as needed.
Assist with shipping and receiving.
Load and unload items for customers.
Operate forklift truck in wa...