💼 Full-Time Position

Retail Supervisor - Guest Experience

🏢
Fortnum & Mason
📍 United Kingdom, England, United Kingdom
📍
Location
United Kingdom, United Kingdom
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Posted
June 22, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Join our Guest Experience Team!

Excitingly, we are now looking for a talented Supervisor to join our team in our Flagship Piccadilly store. Our Supervisor will provide exceptional and personalised luxury customer service, all while leading our close knit retail team.

Reporting to both the Floor & Retail Manager, we are looking for an inspirational and proactive leader who will offer guidance, and share responsibility for the floor’s day-to-day operations. You will assist in motivating and coaching the team to ensure they all deliver world-class customer service consistently. Strong management and people skills are key to this role, as you will need to confidently guide a diverse team of sales staff.

Why Work For Us:

  • Competitive hourly rate + paid overtime

  • Discretionary annual bonus (up to 5% of salary)*

  • Up to 40% store and restaurant discounts*

  • Subsidised staff restaurant using Fortnum’s ingre...