Job Description
Retail Support Associate
About the Role
We have partnered with a company with a vision to provide businesses, organizations and individuals Australia-wide with competitively priced high-quality office furniture and interior solutions.
You will be joining a fast-growing online division, who will be responsible for providing post-sales support to new and existing customers, as well as managing orders by liaising with all internal stakeholders.
What you’ll be working on:
- Liaise with customers for post-sales enquiries, including delivery updates and taking product and service feedback
- Liaise with customers and supplier for any warranty claims of products
- Maintain a strong and positive relationship with all customers, and ensure swift fulfillment of all customer needs
- Providing assistance to senior project managers for the preparation, compilation and presentation of larger commercial...