Job Description
Retention Consultant - Inbound and Outbound (6 Months Fixed Term Contract)
Listing reference: track_
Listing status: Online
Apply by: 25 September 2025
Position summary
Job category: Call Centre and Telesales
Location: Randburg
Contract: Fixed Term Contract
Remuneration: Market Related
EE position: Yes
Introduction
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer by means of objection handling and offering different retention tools to keep our customers on board. Tracker requires the services of Retention consultant in the Retention department based at Tracker Head Office in Johannesburg. This is a FTC position for 6 Months.
Responsibilities
- Converting cancellations to new contracts, De/Re or Change of ownership ...