💼 Full-Time Position

Retention Specialists — Telco firm

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Open Access BPO
📍 , , philippines, , , philippines, Philippines
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Location
, , philippines, Philippines
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Posted
June 05, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Earn up to PHP 28,000 for this position
7/F Robinsons Summit Center, Ayala Avenue, Makati, PH

QUALIFICATIONS

  • At least 1 year of BPO experience as Sales Representative or Retention Specialist
  • Experience in taking inbound and outbound calls
  • Good technical skills—able to comfortably navigate through smartphone and desktop applications
  • Excellent written and spoken English communication skills
  • A critical thinker with good analytical skills and attention to detail
  • Flexible and able to work in a fast-paced, team-oriented environment
  • Effective organizational and time management skills
  • Able to work independently with minimal supervision
  • Willing to work on-site in Makati

RESPONSIBILITIES

  • Assist customers via phone, live chat, and email in clear and concise English
  • Improve the quality of customer interactions daily
  • Have fun and work effectivel...