Job Description
Responsibilities
Service Delivery & Quality
Own the day-to-day delivery of the Invoice Validation service across gas, electricity, and water accounts
Ensure invoices are validated accurately against contracts, tariffs, meter data, and consumption patterns
Maintain high standards of quality, consistency, and documentation across all validation activity
Revenue Recovery
Identify billing errors, overcharges, and discrepancies that create recoverable value for clients
Build clear, evidence-based cases for submission to suppliers and water companies
Manage and track the recovery pipeline, ensuring timely progression and measurable outcomes
Client Delivery & Communication
Act as a subject-matter expert for invoice validation, supporting internal teams and client queries
Contribute to client reporting, e...