💼 Full-Time Position

Revenue Operations Analyst

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Phocas
📍 Australia, New South Wales, Australia
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Location
Australia, Australia
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Posted
May 27, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Phocas is growing fast, from $70M toward $250M ARR, and our post-sales engine needs to keep up. 

We’re looking for a Revenue Operations Analyst to help sharpen how we track, manage and improve retention, expansion and delivery across Customer Success, Account Management, Professional Services and Support. 

This is a hands-on role at the intersection of data, systems and commercial performance. You’ll work closely with GTM leaders to bring clarity to metrics, improve processes and make it easier for teams to do great work. 

What you'll be doing

  • Creating a clear 360° view of the customer across CS, AM, PS and Support. 
  • Improving visibility into retention, expansion, utilisation and delivery performance. 
  • Supporting expansion forecasting and performance tracking. 
  • Strengthening services forecasting and on-time delivery reporting. 
  • Spotting operational friction and designing practical improvements. 
  • Helping optimise...