Job Description
Position Overview
The Revenue Operations Analyst is a critical thinker responsible for efficiently and accurately posting payments received from international customers. This role requires the ability to interpret international customer remittances to determine proper application against outstanding balances. The Revenue Operations Analyst will work through errors which accompany a payment or correspondence and resolve those through the guidance of the Revenue Operations Specialist. This role will collaborate with trainers and develop internal documentation to support processes. The Revenue Operations Analyst may, from time to time, be required to complete clerical tasks such as scanning, faxing and outreach to international customers. Cross-functional collaboration will be an integral part of success in this role.
Essential Duties
Include, but are not limited to, the following: