Job Description
Responsibilities
- Manage and drive RMA processes including failure analysis, root cause investigation, and corrective/preventive actions (CAPA) to ensure timely resolution of customer returns and minimize recurrence.
- Perform detailed failure analysis on semiconductor components, assemblies, and systems using appropriate tools and methodologies, collaborating closely with design, process, and test engineering teams.
- Lead quality improvement initiatives by analyzing RMA trends, identifying systemic issues, and implementing continuous improvement actions aligned with semiconductor industry standards (e.g., IPC, JEDEC).
- Liaise with customers and internal stakeholders to provide technical reports, ensure clear communication on failure findings, and support quality audits, compliance, and customer satisfaction objectives.
- Degree in Electrical, Computer, or Communication Engineering or equivalent. <...