🎯
Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Responsibilities
- Process, categorize root cause analysis every time there is RMA request.
- Regulate the cause of the problem and shorten the process by providing the right technical support assessment.
- Provide reports subject for preventive maintenance, items under warranty and out of warranty.
- Coordinate to different Business Development, Project Manager regarding to their handle account for proper costing of Preventive Maintenance.
- Submit reports of status of Preventive Maintenance.
- Submit recommendation of accounts due to preventive maintenance.
- Communicate status and schedule to customers and Sales.
- Code repair and replacement requests and forward when other departments must fulfill.
- Enter data, analyze data, and identify trends in repair and replacement requests
Qualifications
- Candidate must possess at least Bachelor’s/College Degree Technical or ITr...