Job Description
Position Description
Interested in getting your start in robotics? In this role, youu2019ll play an important part in supporting and maintaining our Relo automated parts delivery robot, a cutting-edge system designed to improve efficiency in automotive service departments. Youu2019ll work side by side with customers and on-site technicians to make sure Relo operates smoothly and reliably every day.In this role, you will:- Help troubleshoot and resolve hardware and software issues.- Respond to support calls, identify problems, and document the solutions you find.- Assist customers with questions and help address any factors that might affect Relou2019s performance.- Follow up to ensure customers are satisfied and everything is working as it should.Youu2019ll also have opportunities to:- Test and evaluate product updates and share feedback to improve Relou2019s performance and reliability.- Create and update support materials to help others troubleshoot more efficiently.- Assist with...
Interested in getting your start in robotics? In this role, youu2019ll play an important part in supporting and maintaining our Relo automated parts delivery robot, a cutting-edge system designed to improve efficiency in automotive service departments. Youu2019ll work side by side with customers and on-site technicians to make sure Relo operates smoothly and reliably every day.In this role, you will:- Help troubleshoot and resolve hardware and software issues.- Respond to support calls, identify problems, and document the solutions you find.- Assist customers with questions and help address any factors that might affect Relou2019s performance.- Follow up to ensure customers are satisfied and everything is working as it should.Youu2019ll also have opportunities to:- Test and evaluate product updates and share feedback to improve Relou2019s performance and reliability.- Create and update support materials to help others troubleshoot more efficiently.- Assist with...