Job Description
**Job Overview:**
As a room attendant you will clean guest rooms and/or suites in a timely manner to ensure total guest satisfaction.
**Duties and Responsibilities:**
Clean and service assigned rooms/areas according to IHG standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash etc. May include cleaning of kitchen area, this will include stove, refrigerators and coffee makers.
Response to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
Notify when service is completed to supervisor so room may be sold or occupied.
Report any damage or unsafe conditions to supervisor
Report, turn in, and log all lost and found items according to IHG procedures.
Promote Teamwork and quality service through daily communication and coordination with other departments.
May regularly assist with deep cle...
As a room attendant you will clean guest rooms and/or suites in a timely manner to ensure total guest satisfaction.
**Duties and Responsibilities:**
Clean and service assigned rooms/areas according to IHG standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash etc. May include cleaning of kitchen area, this will include stove, refrigerators and coffee makers.
Response to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
Notify when service is completed to supervisor so room may be sold or occupied.
Report any damage or unsafe conditions to supervisor
Report, turn in, and log all lost and found items according to IHG procedures.
Promote Teamwork and quality service through daily communication and coordination with other departments.
May regularly assist with deep cle...