Job Description
JOB SCOPE
Job Responsibilities
- Responsible for forwarding and receiving of all information pertaining to the department
- Receive, record, and distribute various reports / information
- Prepare assignments for morning / evening room attendants
- Prepare Housekeepers daily reports
- To coordinate with GR's room controller for unassigned room, rush room and re assign room when needed
- Liaise with floor supervisor and manager for the rush room
- Liaise with floor supervisor, FO and facilities with regards to rooms that need to OTM due to defects
- Monitor number of VD turn VC
- Monitor discrepancies rooms and DO with VC status
- To monitor the completion of maximo and FCS request and advise supervisor to check and release the room
- Monitor FCS time out
- Receive, record, and transmit guest requests accurat...