Job Description
Overview
The Rooms Division Manager oversees all aspects of the front-of-house and guest services operations ensuring a seamless guest experience. This includes managing Front Office, Housekeeping, Concierge, Guest Services, and Security. The role is both strategic and operational with a focus on service excellence, profitability, team leadership, and guest satisfaction.
Qualifications :
A bachelor’s degree in Hospitality Management or a related field is preferred.
Minimum of 57 years of experience in Rooms Division with at least 3-4 years in a managerial role . Previous experience in a Front Office or Housekeeping management role is highly advantageous.
Additional Information :
Preferred skills and competencies:
- Strong leadership and interpersonal skills
- Excellent communication and problem-solving abilities
- Proficiency in PMS systems (e.g. Cloud Opera)
- Sound ...