Job Description
What is the job?
As Rooms Division Manager, you’ll lead the front office and housekeeping departments to ensure a memorable guest experience is delivered and departmental revenue and profit goals are met—always following safety and compliance requirements and local policies and procedures.
Your Day-to-day
People
- Direct everyday activity, plan and assign work ensuring you always have the right staffing numbers.
- Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues—recognise good performance.
- Train colleagues to make sure they hit hotel revenue goals to the standards we expect and have the tools they need to work effectively.
- Recommend or initiate any HR‑related actions where needed.
- Drive a great working environment for teams to thrive—connect departments to create a sense of one team.
- Interact with outsi...