Job Description
Rooms Division Manager – Luxury Boutique Hotel & Spa – KwaZulu-Natal Midlands
Location: KwaZulu-Natal Midlands
Salary: R30,000 – R40,000 CTC per month (Dependent on Experience)
Role Overview
The Rooms Division Manager will oversee the complete accommodation experience, ensuring exceptional standards of cleanliness, presentation, guest care and operational readiness across all guest accommodation categories. This role requires a visible and hands‑on leader who can effectively manage front office, housekeeping, reservations and guest services while maintaining the highest boutique hospitality standards.
Areas of Responsibility
- Front Office & Reception
- Reservations
- Guest Relations
- Concierge & Guest Assistance
- Housekeeping
- Laundry & Linen Control
- Villa Hosts
- Butler & Host Services
- Porters & Luggage Assistance
- Night Audit & Overnight Guest Support <...