Job Description
Luxury Hotel in Plettenberg Bay is looking for a Rooms Division Manager.
With strong leadership skills, strategic vision and a commitment to excellence, you lead a team of staff members in delivering exceptional guest experiences, maintaining high standards of cleanliness and comfort and maximizing revenue opportunities within the room division.
Duties:
Lead and manage the front office team, including front desk agents, concierge, and guest services staff, ensuring smooth operations, efficient guest check-in and check-out processes, and exceptional service delivery.
Oversee the reservation department, ensuring accurate and efficient handling of room reservations, group bookings, and guest inquiries, and implementing strategies to optimize room revenue and occupancy levels.
Devel...
With strong leadership skills, strategic vision and a commitment to excellence, you lead a team of staff members in delivering exceptional guest experiences, maintaining high standards of cleanliness and comfort and maximizing revenue opportunities within the room division.
Duties:
Lead and manage the front office team, including front desk agents, concierge, and guest services staff, ensuring smooth operations, efficient guest check-in and check-out processes, and exceptional service delivery.
Oversee the reservation department, ensuring accurate and efficient handling of room reservations, group bookings, and guest inquiries, and implementing strategies to optimize room revenue and occupancy levels.
Devel...