Job Description
Job Description:
Maintain accurate and complete software asset records, entitlements, and contracts
Perform license compliance analysis and resolve over‑/under‑licensing issues
Track software usage and recommend reclamation and optimization actions
Support vendor audits by preparing data, evidence, and compliance reports
Collaborate with Procurement and Finance to optimize software spend
Configure and maintain SAM tools (e.g., ServiceNow SAM Pro), including normalization, reconciliation, and reporting
Define and monitor SAM KPIs and dashboards
Ensure alignment with ITAM, CMDB, and ITSM processes
Document SAM processes, controls, and audit defense procedures
Skills & Experience
8+ years of overall experience with 3–5 years in Software Asset Management (HAM)
Strong understanding of hardware asset lifecycle manageme...