Job Description
*** This role is only for candidates based in Portugal***
Ready to take your career to the next level within Lisbon's most multicultural business hub? We are looking for energetic Russian-speaking Support Consultants to represent an industry-leading social media network. In this role, you will act as a vital point of contact for users worldwide, working to cultivate an online environment that is helpful, secure, and highly connected.
Key Operations
- Digital Correspondence: Address account recovery, data privacy, and feature questions from Russian-speaking users via digital chat and email.
- Technical Troubleshooting: Investigate, diagnose, and resolve software and user-interface anomalies to maximize platform usability.
- Community Moderation: Help users understand corporate safety policies to ensure the digital space remains welcoming and constructive.
- Service ...