💼 Full-Time Position

SaaS Customer Support Engineer — Onboarding & Growth

🏢
Confidential
📍 cebu city, central visayas, Philippines
📍
Location
cebu city, Philippines
📅
Posted
June 05, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

TalentPop App in Cebu City is seeking a highly skilled Customer Support Engineer to support their fast-growing SaaS platform. In this role, you'll handle complex technical issues, assist with onboarding, and create knowledge base articles. We're looking for candidates with 2+ years of B2B SaaS experience, strong communication skills, and familiarity with tools like Zendesk or Gorgias. The position offers benefits including health insurance, performance-based increases, and a permanent work-from-home setup.
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