💼 Full-Time Position

SaaS Support Specialist: Delight Users, Triage Issues

🏢
Obsidian
📍 distrito federal, distrito federal, Mexico
📍
Location
distrito federal, Mexico
📅
Posted
June 10, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Obsidian is seeking a Customer Support Specialist to enhance user experience on our platform. This role entails responding to support requests, investigating technical issues, and fostering a positive user experience while maintaining professional communication.

The ideal candidate should have a strong foundation in web application debugging, SaaS product work, and excellent English writing skills. Join us in our innovative environment focused on user satisfaction and experience.

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