💼 Full-Time Position

SaaS Support Specialist - Root-Cause Troubleshooter

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HRTX
📍 pasay, metro manila, Philippines
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Location
pasay, Philippines
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Posted
June 01, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

A leading SaaS technology provider is seeking a Technical Support Specialist based in the Philippines to manage customer inquiries and troubleshoot issues. The ideal candidate will have over 3 years of experience in technical support, preferably with proprietary software systems, and possess excellent problem-solving and communication skills. Responsibilities include fielding customer questions, managing support tickets, and providing feedback to improve services.
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