Job Description
Responsibilities:
Accurate and timely registration of adverse event and product quality report from initial receipt to data entry within required timeframes.
Performing Quality Review of external provider's reconciliation tasks for Clinical and Post-marketing (Medical Information, Product Complaints and third-party vendor ) cases.
Clearly and succinctly communicates information to customers verbally and in writing.
Demonstrates a high level of customer service to both internal and external customers.
Utilizes judgment skills to identify issues that impact the workflow.
Uses rigorous logic and methods to solve difficult problems with effective solutions.
Identifies gaps and areas that need improvement and communicates and/or implements recommendations/changes.
Performing tasks outside one's own area of responsibility to help with departmental needs
Effectively pr...