Job Description
Candidate should be able to:
• Develop and execute test cases and test plans for IAM solutions
• Provide knowledge transfer, training, and support activities
• Observe project delivery protocol and ensure timely escalation of status, issues, and risks
• Participate in go-live activity in the production environment.
• Develop technical project plans and aid in project resourcing
• Develop deployment and implementation methodology and standards consistent with vendor best practices
• Preparation of documentation for handover to the operations team.
• Work with vendor product support to open, troubleshoot, and resolve product issues
• Report the upgrade status updates to Technical Lead.
• Respond to escalated Tier 3 client support calls for managed services, as needed
• Work on preparation of Design document, present the design document to the stakeholders. Clarify/update design issues and concerns.
• Install, integrate...
• Develop and execute test cases and test plans for IAM solutions
• Provide knowledge transfer, training, and support activities
• Observe project delivery protocol and ensure timely escalation of status, issues, and risks
• Participate in go-live activity in the production environment.
• Develop technical project plans and aid in project resourcing
• Develop deployment and implementation methodology and standards consistent with vendor best practices
• Preparation of documentation for handover to the operations team.
• Work with vendor product support to open, troubleshoot, and resolve product issues
• Report the upgrade status updates to Technical Lead.
• Respond to escalated Tier 3 client support calls for managed services, as needed
• Work on preparation of Design document, present the design document to the stakeholders. Clarify/update design issues and concerns.
• Install, integrate...