Job Description
Overview
Job-type Contract Job Category Retail Operations Industries Retail & FMCG Salary SGD 4,000 - 4,500 /Month
Who you'll be working for
One of the world's foremost Duty Free and Travel Retail operators
What requirements you'll need to be eligible
- Strong Excel skills (pivot tables, formulas, data cleaning)
- SAP experience essential; SD module a strong advantage
- Prior customer service / order management experience, ideally B2B or regional with SLA-driven environments
What you'll be doing on the job
- Distribution Customer Service & Order Management
- End-to-end order processing: Receiving, validating, and accurately entering customer orders into the SAP system, ensuring zero errors that could result in fulfilment failures, billing disputes, or customer dissatisfaction.
- Order tracking & status updates: Proactively monitoring each order through its lifecycle from placement to delivery and...