Job Description
Job Responsibilities
- Process purchase orders, sales orders, and e-commerce orders.
- Prepare invoices and update order status.
- Work with the sales team to ensure smooth order flow.
- Reply to customer enquiries through email, phone, or online platforms.
- Provide product information and order updates.
- Maintain good customer relationships.
- Assist with packing and labelling of goods.
- Arrange courier pickups and delivery schedules.
- Coordinate with warehouse/logistics partners to ensure timely delivery.
- Update sales data, order trackers, and simple reports.
- Assist with quotations and basic documentation.
- Help with general office administrative tasks.
- Fresh graduates are welcome; training will be provided.
- Diploma or degree in Business, Life Sciences, Supply Chain, or related fields (preferred but not required).