Job Description
Applications are invited for the Sales Administrator position to be based in Pretoria/Tshwane .
PURPOSE OF THE ROLE
Sales Administrators provide support for our sales representatives, complete front line and back office administrative functions, and ensures impeccable all-around customer service.
KEY PERFORMANCE AREAS
- Answering incoming sales calls.
- Assisting walk-in clients by taking them through the manual or digital onboarding process.
- Processing all online leads through the digital onboarding process, ensuring accurate information.
- Following up social media leads daily, processing them through digital onboarding.
- Checking availability of Fibre/Wireless connection prior to quotation.
- Site survey bookings for Wireless clients.
- Processing tickets for moves and relocations for Fibre/Wireless.
- Processing tickets for client switches from Wireless to Fibre. ...